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United States-based customer care


After Hours Appointments

Connect at time that is best for you!

Call us

Monday - Friday 9a.m. -6:00pm cst Saturday 9:00 a.m. - 3:00p.m.

order status

Check Order and Shipment Updates.

Contact Form

order processing Q&A

Your shipment date will be emailed within 24 hours. 

Processing time varies from 15 to 30 days depending on your specifications. 

If you need to receive your order on a special occasion we encourage you to contact us!

What you see is what we ship!

Our stylists cut and color the wigs when you place your order; therefore refunds are only permitted if there is an error in our craftsmanship.

If the cut or color is not as pictured on the website, we will redo the order or issue you a refund. It's your choice.

Yes.  We only sell 100% Human Hair Wigs. 

Yes!  Email us the look you desire and we will provide a quote.

Step 1:  Contact your insurance provider to check your coverage

Step 2: Please let us know if you require a medical invoice

Step 3: Submit the invoice to your insurance company OR ask us to send it to them for reimbursement.